Senior Data Analyst – AI-Driven Content & Impact

salesforce; Ciudad de México; Presencial; MXN 650.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Well-being reimbursement

Trailhead training and enablement

1:1 coaching with leadership

Volunteer opportunities

Descripción de la vacante

Salesforce is seeking a Senior Data Analyst for Trailhead measurement across content analytics, learner satisfaction, and business impact. You will build semantic models, data pipelines, and predictive frameworks turning signals into actionable insights for content owners, executives, and AI agents.

Responsibilities include owning the Content Intelligence Engine metrics, designing pipelines for unstructured feedback, and proving how engagement relates to commercial outcomes.

Formación

• 5+ years in data analytics or data science across structured and unstructured data.
• Experience with cohort/propensity matching and predictive modeling.
• Advanced SQL in large cloud data warehouses (Snowflake).

Responsabilidades

• Own content analytics and portfolio views, track catalog-level performance and health.
• Design pipelines for unstructured feedback and extract themes for reporting.
• Link learner engagement to business outcomes and communicate executive-ready narrative.

Conocimientos

Advanced English

SQL

Tableau

Python

Cohort analysis

NLP / text analytics

Herramientas

Snowflake

Claude Code

Cursor

Plotly/Streamlit

Hex

Descripción del empleo

Salesforce is seeking a Senior Data Analyst for Trailhead measurement across content analytics, learner satisfaction, and business impact. You will build semantic models, data pipelines, and predictive frameworks turning signals into actionable insights for content owners, executives, and AI agents.

Responsibilities include owning the Content Intelligence Engine metrics, designing pipelines for unstructured feedback, and proving how engagement relates to commercial outcomes.