Senior Data Analyst - AI-Driven Content & Impact

Salesforce, Inc.; Ciudad de México; Híbrido; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Well-being reimbursement

Generous parental leave

Adoption assistance

Fertility benefits

Descripción de la vacante

Salesforce, Inc. seeks a Senior Data Analyst for Trailhead analytics, focusing on content performance, learner sentiment, and commercial impact.

You will build semantic models, data pipelines, and predictive frameworks to turn signals into actionable insights for content owners and executives. You will architect metrics across engagement, CSAT, and business outcomes, delivering executive-ready storytelling and dashboards with Tableau and AI-assisted tooling.

Formación

• 5+ years in data analytics or data science across structured and unstructured data
• Experience with SQL in cloud data warehouses (Snowflake)
• Ability to analyze unstructured feedback and extract themes from text

Responsabilidades

• Own Content Intelligence Engine metrics and portfolio views
• Design pipelines for unstructured feedback and convert to reportable metrics
• Translate findings into narratives for content owners, leadership, and cross-functional teams
• Lead dashboards and models using Tableau and AI-assisted tools

Conocimientos

SQL

Tableau

Python

NLP

Cohort analysis

Propensity modeling

Herramientas

Snowflake

Tableau

Python

Descripción del empleo

Salesforce, Inc. seeks a Senior Data Analyst for Trailhead analytics, focusing on content performance, learner sentiment, and commercial impact.

You will build semantic models, data pipelines, and predictive frameworks to turn signals into actionable insights for content owners and executives. You will architect metrics across engagement, CSAT, and business outcomes, delivering executive-ready storytelling and dashboards with Tableau and AI-assisted tooling.