Senior Data Analyst - AI-Driven Insights & Dashboards

Salesforce; Ciudad de México; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Well-being reimbursement

Trailhead training (on-demand)

1:1 coaching with leadership

Volunteer opportunities

Descripción de la vacante

Salesforce is seeking a Senior Data Analyst for Trailhead measurement to lead content analytics, learner sentiment, and business impact insights. You will build semantic models, data pipelines, and predictive frameworks turning signals into decisions for content owners and executives.

You will own the Content Intelligence Engine and drive its evolution, designing pipelines for qualitative feedback and cohort-based impact analysis, while communicating clear narratives to leadership.

Formación

• Minimum 5 years in data analytics or data science across structured and unstructured data.
• Experience with cohort/propensity methods and predictive modeling to prove impact.
• Comfort with SQL and data visualization at scale in cloud warehouses.

Responsabilidades

• Own Content Intelligence Engine metrics and portfolio views from MVP to V2.
• Design capture and analysis of unstructured learner feedback for CSAT and themes.
• Design cohorts and connect Trailhead signals to commercial outcomes with bias controls.
• Architect a living semantic model of content performance across facets.
• Structure data for agent-queryable analysis by AI layers.
• Lead dashboards and model strategy aligned with Salesforce analytics roadmap.

Conocimientos

SQL & Snowflake

Tableau

Python for modeling

Cohort/propensity matching

Unstructured data analysis

Executive storytelling

Advanced English

AI-assisted dashboards

Herramientas

Snowflake

Claude Code

Cursor

Tableau

Descripción del empleo

Salesforce is seeking a Senior Data Analyst for Trailhead measurement to lead content analytics, learner sentiment, and business impact insights. You will build semantic models, data pipelines, and predictive frameworks turning signals into decisions for content owners and executives.

You will own the Content Intelligence Engine and drive its evolution, designing pipelines for qualitative feedback and cohort-based impact analysis, while communicating clear narratives to leadership.