Senior Collaboration Engineer: Teams, Zoom & Automation

InfiCare Staffing

México

On-site

MXN 550,000 - 850,000

Full time

2 days ago

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Job summary

InfiCare Staffing is seeking a Senior Collaboration Engineer to lead administration of Microsoft Teams, Microsoft 365, and Zoom in enterprise environments. You will troubleshoot, automate tasks with PowerShell, and support migrations while collaborating with identity, infrastructure, and IT teams to ensure a smooth end-user experience.

Candidates should have 5+ years in collaboration engineering and hands-on expertise in Teams, Zoom, and Entra ID/SSO.

Qualifications

5+ years in collaboration engineering or unified communications.
Strong hands-on experience with Microsoft Teams, Microsoft 365 and Zoom.
Solid L1/L2 troubleshooting in enterprise collaboration environments.
Practical experience with PowerShell scripting and automation.
Knowledge of user management, licensing, permissions and policy administration.
Familiarity with Microsoft Entra ID, SSO and identity management.

Responsibilities

Administer and maintain Microsoft Teams, Microsoft 365, and Zoom environments.
Provide L1/L2 technical support and troubleshoot collaboration, conferencing, audio, and video issues.
Manage user accounts, licenses, access permissions, and platform policies.
Develop and maintain PowerShell scripts to automate administrative tasks.
Support enterprise collaboration migrations, including planning, execution, and post-migration activities.
Assist with user onboarding, platform adoption, and collaboration transformation initiatives.
Work closely with identity, infrastructure, and IT teams to support SSO and access management.
Ensure platform stability, performance, and a seamless end-user experience.