MW Teams Collaboration Engineer

Accenture PLC; Monterrey; Presencial; MXN 1 800 000 - 2 400 000; Tempo integral

Resumo da oferta

Accenture PLC in Monterrey seeks a Senior Microsoft Teams Architect / Modern Work Advisor with 15+ years of experience to help global clients modernize collaboration, voice and workplace experiences. You will lead workshops, perform architecture reviews, drive modernization roadmaps and ensure security, governance and operational excellence.

Advanced English required; travel may be involved as needed. You will collaborate with cross-functional teams and executives to deliver high-impact

Qualificações

• 15+ years of experience in Microsoft infrastructure, collaboration, unified communications, or enterprise architecture
• Strong consulting and customer-facing experience
• Proven ability to facilitate workshops, deliver technical training, and enable customer success
• Exceptional problem-solving, troubleshooting, and root-cause analysis capabilities
• Experience engaging executive, business, and technical stakeholders
• Advanced English communication skills (written and verbal)

Responsabilidades

• Serve as a trusted advisor across Microsoft Teams, Modern Work, Identity, Security, and Collaboration Solutions
• Lead customer workshops, technical assessments, architecture reviews, and knowledge-transfer sessions
• Evaluate platform health, configuration, governance, security posture, resiliency, performance, and operational readiness
• Troubleshoot complex Microsoft Teams and Unified Communications challenges using telemetry, diagnostics, and log analysis
• Develop prioritized remediation and modernization roadmaps aligned to business and technical objectives
• Support migrations, deployments, adoption programs, service optimization, and lifecycle management initiatives
• Collaborate with engineering, security, delivery, networking, and business stakeholders to drive successful outcomes

Conhecimentos

Microsoft Teams Administration

Teams Policies and Governance

Teams Voice

Direct Routing

Teams Rooms

Microsoft 365 Administration

Identity and Access Management

Networking and Network Readiness

Security and Compliance

PowerShell Automation

Service Monitoring and Operational Ex

Descrição da oferta de emprego

Now Hiring: Senior Microsoft Teams Architect / Modern Work Advisor (15+ Years Experience)

Are you a Microsoft Teams expert passionate about helping global organizations modernize collaboration, voice, and workplace experiences?

We are seeking a Senior Microsoft Teams Architect / Modern Work Advisor with 15+ years of experience in Microsoft technologies, collaboration platforms, communications, and enterprise transformations. This role combines deep technical expertise with consulting and customer-facing leadership, helping organizations maximize the value of Microsoft 365 and Teams.

What You'll Do

Serve as a trusted advisor across Microsoft Teams, Modern Work, Identity, Security, and Collaboration Solutions

Lead customer workshops, technical assessments, architecture reviews, and knowledge-transfer sessions

Evaluate platform health, configuration, governance, security posture, resiliency, performance, and operational readiness

Troubleshoot complex Microsoft Teams and Unified Communications challenges using telemetry, diagnostics, and log analysis

Develop prioritized remediation and modernization roadmaps aligned to business and technical objectives

Support migrations, deployments, adoption programs, service optimization, and lifecycle management initiatives

Collaborate with engineering, security, delivery, networking, and business stakeholders to drive successful outcomes

Required Experience

Professional Qualifications

• 15+ years of experience in Microsoft infrastructure, collaboration, unified communications, or enterprise architecture
• Strong consulting and customer-facing experience
• Proven ability to facilitate workshops, deliver technical training, and enable customer success
• Exceptional problem-solving, troubleshooting, and root-cause analysis capabilities
• Experience engaging executive, business, and technical stakeholders
• Advanced English communication skills (written and verbal)

Technical Expertise

Hands-on expertise in:

• Microsoft Teams Administration
• Teams Policies and Governance
• Teams Voice
• Direct Routing
• Teams Rooms
• Microsoft 365 Administration
• Identity and Access Management
• Networking and Network Readiness
• Security and Compliance
• PowerShell Automation
• Service Monitoring and Operational Excellence

Language

Advanced English Required

Ready to shape the future of collaboration and communication? Join us and help organizations transform the way they connect, communicate, and work.

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