Senior Applications Support Analyst (Linux/Oracle)

Citi; Estado de México; Presencial; MXN 700.000 - 900.000; Jornada completa

Descripción de la vacante

Citi is seeking an Applications Support Senior Analyst to deliver technical and business support for Citi applications. The role focuses on stability, efficiency, and timely issue resolution within production environments.

Responsibilities include monitoring, documentation, risk assessment, and collaboration with development and operations teams to ensure service availability and quality for users across regions.

Formación

• Bachelor’s/University degree or equivalent experience.
• Fluent English written and spoken.
• Strong knowledge of Linux/Unix environments.
• Experience with SQL and Oracle databases.

Responsabilidades

• Provide technical and business support for Citi applications.
• Maintain and monitor production systems per SLAs.
• Perform risk checks, handovers, and documentation updates.
• Collaborate with teams to prioritize bug fixes and releases.

Conocimientos

Linux

Unix

SQL

Oracle DB

English

Educación

Bachelor’s degree

Herramientas

Oracle SQL Developer

Descripción del empleo

Citi is seeking an Applications Support Senior Analyst to deliver technical and business support for Citi applications. The role focuses on stability, efficiency, and timely issue resolution within production environments.

Responsibilities include monitoring, documentation, risk assessment, and collaboration with development and operations teams to ensure service availability and quality for users across regions.