Senior Account Manager, Retail & CPG Data & AI Growth

Arkham Technologies; Xico; Hybrid; MXN 600,000 - 800,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation with variable

Job summary

Arkham Technologies in Mexico is seeking an Account Manager to own the relationship with large Retail/CPG clients, translate platform value into measurable outcomes, and drive renewals and expansions across regions.

You will lead executive-level cadence, define success plans, monitor P&L impact, and collaborate with Growth Managers and Sales Engineers to deliver sustained ARR growth. Hybrid work model.

Qualifications

• 5–8 years managing and growing enterprise accounts in Account Management, Customer Success, Key Account Management, implementation consulting or Client Partner roles.
• Retail or CPG experience with a solid grasp of commercial, operations and supply chain.
• Strong project and stakeholder management; ability to read dashboards and discuss forecasting at a conceptual level.

Responsibilities

• Take the deal handoff and build the account success plan with objectives, metrics and owners.
• Run the relationship with weekly, monthly and quarterly business reviews with executives.
• Drive adoption and outcomes: measure platform impact in P&L terms and report it.
• Identify risks early and coordinate with technical teams to address them.
• Grow the account: find whitespace and build a strong expansion business case.
• Lead renewals: evidence of value, negotiate terms and ensure continuity.
• Manage platform consumption, billing and contract compliance.
• Document success stories for the Growth team to use in sales.

Skills

Enterprise account management

Customer Success

Key Account Management

Implementation consulting

Client Partner

Forecasting / data literacy

Sales sense

Executive communication

Job description

Arkham Technologies in Mexico is seeking an Account Manager to own the relationship with large Retail/CPG clients, translate platform value into measurable outcomes, and drive renewals and expansions across regions.

You will lead executive-level cadence, define success plans, monitor P&L impact, and collaborate with Growth Managers and Sales Engineers to deliver sustained ARR growth. Hybrid work model.