Security Operations Manager | Incident Response Leader

levistraussandco; Ciudad de México; On-site; MXN 900,000 - 1,500,000; Full time

Job summary

Levi Strauss & Co. in Mexico City is seeking a Security Operations Lead to manage L2/L3 support for enterprise security tools, lead incident response efforts, and drive continuous improvement.

You will build and mentor a high-performing team while overseeing day-to-day security operations and escalation handling. You will oversee monitoring, L2/L3 tool support, and coordination with infrastructure, cloud, identity, and security teams to strengthen enterprise security controls and automate

Qualifications

• 5+ years of experience in security operations or related cybersecurity disciplines.
• 1–2 years of experience leading security teams.
• Experience with EDR platforms such as CrowdStrike Falcon or Defender for Endpoint.
• Strong knowledge of incident response, threat detection, vulnerability management, and network security.
• Familiarity with cloud security in AWS, Azure, or Google Cloud Platform.
• Bachelor's degree in CS/Cybersecurity or equivalent professional experience.

Responsibilities

• Lead, coach, and develop a team of security operations professionals.
• Oversee security monitoring and L2/L3 tool support to resolve security events.
• Participate in incident response including investigation, containment, and recovery.
• Manage and optimize security operations technologies with cross-team collaboration.
• Drive operational excellence through vulnerability management and automation initiatives.

Skills

Security operations

Incident response

Threat detection

Vulnerability management

Cloud security

Team leadership

Education

Bachelor's degree in Computer Science / Cybersecurity

Tools

CrowdStrike Falcon

Microsoft Defender for Endpoint

Job description

Levi Strauss & Co. in Mexico City is seeking a Security Operations Lead to manage L2/L3 support for enterprise security tools, lead incident response efforts, and drive continuous improvement.

You will build and mentor a high-performing team while overseeing day-to-day security operations and escalation handling. You will oversee monitoring, L2/L3 tool support, and coordination with infrastructure, cloud, identity, and security teams to strengthen enterprise security controls and automate