InfoSec Operations Manager - Incident Response Leader

Levi Strauss & Co.; Ciudad de México; Hybrid; MXN 900,000 - 1,600,000; Full time

Job summary

Levi Strauss & Co. in Mexico City is seeking a Manager, Information Security to lead the Security Operations team and drive incident response excellence.

You will oversee L2/L3 support for security tooling, coordinate cross‑functional security programs, and mentor a high‑performing team. Your background includes 5+ years in security operations, 1–2 years in people leadership, and hands‑on experience with EDR platforms such as CrowdStrike Falcon or Microsoft Defender for Endpoint, plus cloud

Qualifications

• You have 5+ years in security operations or related cybersecurity fields.
• You have 1–2 years of experience leading security teams.
• You are familiar with endpoint detection and response platforms and cloud security basics.

Responsibilities

• Lead, coach, and develop the Security Operations team for L2/L3 support and incident handling.
• Oversee monitoring, incident response, and runbooks to improve security posture.
• Coordinate with infrastructure, cloud, and identity teams on security controls.
• Drive vulnerability management, automation, and compliance initiatives.

Skills

Security operations

Incident response

Threat detection

Vulnerability management

Network security

Team leadership

Education

Bachelor's degree in Computer Science, Cybersecurity, Information Security, or related field

Tools

CrowdStrike Falcon

Microsoft Defender for Endpoint

Job description

Levi Strauss & Co. in Mexico City is seeking a Manager, Information Security to lead the Security Operations team and drive incident response excellence.

You will oversee L2/L3 support for security tooling, coordinate cross‑functional security programs, and mentor a high‑performing team. Your background includes 5+ years in security operations, 1–2 years in people leadership, and hands‑on experience with EDR platforms such as CrowdStrike Falcon or Microsoft Defender for Endpoint, plus cloud