Manager, Information Security

levistraussandco; Ciudad de México; On-site; MXN 900,000 - 1,500,000; Full time

Job summary

Levi Strauss & Co. in Mexico City is seeking a Security Operations Lead to manage L2/L3 support for enterprise security tools, lead incident response efforts, and drive continuous improvement.

You will build and mentor a high-performing team while overseeing day-to-day security operations and escalation handling. You will oversee monitoring, L2/L3 tool support, and coordination with infrastructure, cloud, identity, and security teams to strengthen enterprise security controls and automate

Qualifications

• 5+ years of experience in security operations or related cybersecurity disciplines.
• 1–2 years of experience leading security teams.
• Experience with EDR platforms such as CrowdStrike Falcon or Defender for Endpoint.
• Strong knowledge of incident response, threat detection, vulnerability management, and network security.
• Familiarity with cloud security in AWS, Azure, or Google Cloud Platform.
• Bachelor's degree in CS/Cybersecurity or equivalent professional experience.

Responsibilities

• Lead, coach, and develop a team of security operations professionals.
• Oversee security monitoring and L2/L3 tool support to resolve security events.
• Participate in incident response including investigation, containment, and recovery.
• Manage and optimize security operations technologies with cross-team collaboration.
• Drive operational excellence through vulnerability management and automation initiatives.

Skills

Security operations

Incident response

Threat detection

Vulnerability management

Cloud security

Team leadership

Education

Bachelor's degree in Computer Science / Cybersecurity

Tools

CrowdStrike Falcon

Microsoft Defender for Endpoint

Job description

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.

Introduction

You will lead the Security Operations team within the Global Information Security organization, overseeing L2 and L3 support for enterprise security tools while developing a high-performing team of security professionals. Reporting within the Information Security function, you will oversee day-to-day support operations, P1 and P2 incident response, and continuous improvement initiatives that strengthen our security posture.

About the Job

• Lead, coach, and develop a team of security operations professionals, providing performance feedback, career development support, and day-to-day guidance.
• Oversee security monitoring, L2 and L3 security tool support, and operational response activities to ensure timely investigation and resolution of security events and user-reported issues and escalations.
• Participate in incident response efforts, including investigation, containment, recovery, and post-incident reviews.
• Manage and optimize security operations technologies while partnering with infrastructure, cloud, identity, and security teams to strengthen enterprise security controls.
• Drive security operational excellence through vulnerability management, automation initiatives, process improvements, compliance support, and maintenance of runbooks and operating procedures.

About You

• 5+ years of experience in security operations, security engineering, or a related cybersecurity discipline
• 1-2 years experience leading or managing security teams.
• Experience working with endpoint detection and response platforms such as CrowdStrike Falcon, Microsoft Defender for Endpoint, or similar technologies.
• Strong knowledge of security operations practices, incident response, threat detection, vulnerability management, and network security concepts.
• Familiarity with cloud security technologies and environments including AWS, Azure, or Google Cloud Platform.
• Bachelor's degree in Computer Science, Cybersecurity, Information Security, or a related field, or equivalent professional experience.

LOCATION

Mexico, D.F., Mexico

FULL TIME/PART TIME

Full time Current LSCo Employees