SDR, Americas: Connect, Qualify & Book Consultations

Indigo Research; Ciudad de México; Presencial; MXN 223.200 - 334.800; Jornada completa

Descripción de la vacante

An education company seeks a Sales Development Representative in Mexico City to connect with prospective families through high-quality outreach. The role emphasizes conversation, rapport-building, and qualification of leads for consultations, while managing CRM data and collaborating with the sales team to improve processes. Ideal candidates will have 1-3 years in a customer-facing role, outstanding communication skills, and familiarity with Salesforce. This position is pivotal in enhancing the experience for families looking to engage with research opportunities.

Formación

• 1–3 years of experience in sales, admissions, or a customer-facing role.
• Strong written communication skills to engage effectively with families.
• Detail-oriented with a high bar for managing data hygiene.
• Familiarity with CRM systems is beneficial.

Responsabilidades

• Conduct high-quality discovery and screening calls with families.
• Build trust and rapport through effective phone conversations.
• Maintain up-to-date Salesforce records for all leads.
• Collaborate with senior sales representatives for smooth handoffs.

Conocimientos

Strong verbal communication

Detail-oriented

Sales experience

Customer engagement

Herramientas

Salesforce

Descripción del empleo

An education company seeks a Sales Development Representative in Mexico City to connect with prospective families through high-quality outreach. The role emphasizes conversation, rapport-building, and qualification of leads for consultations, while managing CRM data and collaborating with the sales team to improve processes. Ideal candidates will have 1-3 years in a customer-facing role, outstanding communication skills, and familiarity with Salesforce. This position is pivotal in enhancing the experience for families looking to engage with research opportunities.