Sales Support Specialist-Sales Process-Electrification

Abb; México; Híbrido; MXN 450.000 - 600.000; Jornada completa

Descripción de la vacante

ABB in Mexico is seeking a Sales Support professional to help streamline lead-to-opportunity processes and enhance market intelligence. You will support the implementation of sales workflows across multiple countries and contribute to the Electrification Smart Power and Smart Buildings division.

The role emphasizes Salesforce proficiency, attention to detail, and clear communication with cross-functional teams, with a hybrid work model and collaboration with Marketing & Sales as key stakeholders.

Formación

• Experience working with project teams in the Electrification market.
• Proficient in Salesforce and data analysis.
• Excellent communication and attention to detail.

Responsabilidades

• Support the development and use of opportunity tracking tools and gather business requirements from the Sales team to improve processes and market intelligence.
• Perform lost opportunities analyses and recommend actions with Sales/local BU to improve results.
• Recommend revisions to existing reports and assist in developing new reporting tools as needed.
• Analyze order and payment behaviors to enhance ordering and payment processes.

Conocimientos

Salesforce

Attention to detail

Good communicator

Team collaboration

Educación

Business Administration

Engineering

Herramientas

Salesforce

Descripción del empleo

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Sales Support Manager

In this role, you will have the opportunity to provide sales solutions and services in the lead business across multiple countries. Each day, you will support a proper implementation and communication of the sales processes (e.g., lead to opportunities, quotations conversion process, demand side forecasting process) in your assigned area. You will also showcase your expertise by ensuring proper communication and updating on issues related to tools development and new functionalities.

The work model for the role is: #L-hybrid

This role is contributing to the Electrification Smart Power and Smart Buildings division in Mexico. Main stakeholders are Marketing & Sales.

Your role and responsibilities

• Supporting the development and use of opportunity tracking tools and gathering the business requirements from the Sales team to enhance the sales processes and improving market intelligence.
• Performing lost opportunities analyses, identifying potential causes, and recommending future actions in coordination with Sales/local business unit to achieve improved results.
• Recommending revisions to existing reports and assisting in the development of new reporting tools as needed.
• Analyzing order and payment behaviors with a focus on the mix of products and order entry methods to enhance the efficiency of ordering and payment processes.

Qualifications for the role

• You enjoy working with the project team and the Electrification market.
• Highly adept in Salesforce.
• You are attentive to detail and a good communicator.
• Proven experience of Business Administration or Engineering.
• You are at ease communicating in English.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.