Sales Support Representative - Freight Forwarding

OEC Group; Región Centro; Híbrido; MXN 180.000 - 340.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Competitive salary

Full benefits package

Professional growth opportunities

Descripción de la vacante

OEC Group is seeking a sales support professional in a hybrid role based in Mexico. Recent graduates are welcome to apply as you will support Account Executives with quotes, reports, proposals, and CRM data in a fast-paced logistics environment.

The role emphasizes building client relationships, coordinating with Operations, and maintaining accurate data in Sugar CRM, with standard business hours and a focus on professional growth in a global company.

Formación

• Bachelor’s degree in International Business or equivalent experience; recent graduates welcome.
• Familiarity with sales cycles, quoting processes, and CRM systems.
• Highly organized, detail-oriented, and comfortable in a fast-paced environment.
• Strong sense of urgency and ability to prioritize tasks effectively.
• Proficient in Microsoft Office (Word & Excel).
• Experience in sales support or account management in a B2B environment is a plus.

Responsabilidades

• Support the sales team by preparing quotes for international trade lanes, including spot rates, tenders, and rate matrices, in collaboration with Account Executives.
• Generate and maintain daily, weekly, monthly, quarterly, and annual sales reports.
• Assist in identifying new leads and optimizing the sales process.
• Create professional presentations for client proposals and meetings.
• Manage inbound calls, route inquiries, and maintain clear communication.
• Enter and maintain accurate data in internal databases and CRM (Sugar).
• Help manage and strengthen client relationships across OEC Group’s portfolio.
• Schedule and confirm client and internal appointments.
• Collaborate with Operations teams to resolve rate discrepancies or explore alternative solutions.

Conocimientos

Sales support

CRM systems

Microsoft Office (Word, Excel)

Strong communication

Time management

Educación

Bachelor’s degree in International Business

Herramientas

SugarCRM

Microsoft Excel

Descripción del empleo

At OEC Group, we offer more than just a job—we offer a career. Enjoy hybrid work, a competitive salary, a full benefits package, and real opportunities for professional growth in a global logistics environment

Founded in 1981, OEC Group is a leading NVOCC and freight forwarding company, providing comprehensive import, export, and door-to-door logistics solutions. Our services span ocean and air freight, rail, trucking, warehousing, distribution, customs brokerage, cargo insurance, and more.

We continue to grow by delivering reliable, flexible, and innovative logistics solutions to customers worldwide.

About the Role

As part of our Liquid Logistics Solutions (LLS) team, you will play a key role in supporting the sales process and partnering closely with Account Executives to drive business success. This is a great opportunity for recent graduates or early-career professionals looking to build a career in logistics and sales support.

What You’ll Do

• Support the sales team by preparing quotes for international trade lanes, including spot rates, tenders, and rate matrices, in collaboration with Account Executives
• Generate and maintain daily, weekly, monthly, quarterly, and annual sales reports
• Assist in identifying new leads and optimizing the sales process
• Create professional presentations for client proposals and meetings
• Manage inbound calls, route inquiries, and maintain clear communication
• Enter and maintain accurate data in internal databases and CRM (Sugar)
• Help manage and strengthen client relationships across OEC Group’s portfolio
• Schedule and confirm client and internal appointments
• Collaborate with Operations teams to resolve rate discrepancies or explore alternative solutions
• Bachelor’s degree in International Business or equivalent experience (recent graduates are welcome!)
• Familiarity with sales cycles, quoting processes, and CRM systems
• Highly organized, detail-oriented, and comfortable in a fast-paced environment
• Strong sense of urgency and ability to prioritize tasks effectively
• Proficient in Microsoft Office (Word & Excel)
• Experience in sales support or account management in a B2B environment is a plus
• Monday to Friday
• 8:00 AM – 5:00 PM or 7:00 AM – 4:00 PM (Local Time)

After successfully completing a 90-day probationary period, you’ll receive:

• Major Medical Insurance (including some dental and vision coverage)
• Vacation Days
• Personal Days
• Floating Days
• Savings Fund
• Annual performance reviews with potential salary increases and year-end bonuses

At OEC Group, we foster a fun, collaborative, and family-oriented culture. We believe in teamwork, long-term growth, and celebrating success together through team dinners, holiday parties, company outings, and team-building activities

OEC Group is an Equal Opportunity Employer.