Sales Support Professional

CEVA Logistics; Apodaca; Presencial; MXN 420.000 - 690.000; Jornada completa

Descripción de la vacante

CEVA Logistics in Apodaca, Nuevo León, Mexico, seeks an experienced logistics professional to manage domestic ground transportation solutions (FTL, LTL, intermodal) and drive pricing initiatives. You will collaborate with Sales teams in the United States, analyze costs, and negotiate with suppliers while delivering exceptional customer service in a fast-paced, multinational environment.

The ideal candidate holds a bachelor's degree in logistics or related field and has strong Excel, CRM, and TMS

Formación

• Bachelor's degree in Logistics, International Business, Supply Chain Management, Business Administration, or related field.
• Minimum 3 years of hands-on experience managing domestic ground transportation solutions (FTL, LTL, intermodal).
• Minimum 4 years of experience in the logistics industry, preferably within freight forwarding, international transportation, or supply chain.
• Experience in pricing, quotation preparation, rate analysis, cost modeling, and supplier negotiation.

Responsabilidades

• Manage domestic ground transportation solutions (FTL, LTL, intermodal).
• Lead pricing, quotation preparation, and rate analysis.
• Collaborate with Sales teams and stakeholders in the United States.
• Ensure high-quality customer service and cross-functional coordination.

Conocimientos

Advanced English

Pricing & cost modeling

Negotiation

Data analysis

CRM platforms (Salesforce or similar)

Excel

TMS

Cross-functional collaboration

Customer service orientation

Educación

Bachelor's degree in Logistics / International Business / Supply Chain Management

Herramientas

Salesforce

TMS

Microsoft Office

Descripción del empleo

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Qualifications & Experience

• Advanced knowledge of international and domestic transportation services, including ocean, air, and ground freight operations.
• Minimum 3 years of hands‑on experience managing domestic ground transportation solutions, including FTL (Full Truckload), LTL (Less‑than‑Truckload), and intermodal services.
• Bachelor's degree in Logistics, International Business, Supply Chain Management, Business Administration, or a related field.
• Minimum 4 years of experience in the logistics industry, preferably within freight forwarding, international transportation, or supply chain.
• Proven experience in pricing, including quotation preparation, rate analysis, cost modeling, and supplier negotiation.

Technical Knowledge

• Equipment and regulatory expertise: Comprehensive understanding of U.S. domestic equipment types, including 53' dry vans, reefers, flatbeds, and applicable legal weight and transportation regulations.
• Strong understanding of customer ground transportation contracts, tariffs, and service requirements.
• Solid understanding of the logistics market, including major trade lanes, carriers, transit times, and basic transportation regulations.
• Experience participating in RFQ/RFP processes, including pricing strategy development and proposal preparation.
• Knowledge of Incoterms, freight forwarding operations, and international shipping documentation.
• Experience working under Service Level Agreements (SLAs) and supporting high-volume sales organizations with timely responses and prioritization.

Communication & Customer Focus

• Advanced English proficiency (required), with excellent verbal and written communication skills.
• Proven experience collaborating with Sales teams and stakeholders in the United States, demonstrating responsiveness, professionalism, and strong customer service orientation.
• Strong interpersonal and cross-cultural communication skills, with the ability to work effectively in a fast‑paced, multinational environment.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.

Systems & Tools

• Advanced Microsoft Excel skills, including data analysis, pricing models, and reporting.
• Experience using CRM platforms (Salesforce or similar).
• Experience with freight forwarding, pricing, or transportation management systems (TMS).
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, and Word).
• Equipment and regulatory expertise: Comprehensive understanding of U.S. domestic equipment types, including 53' dry vans, reefers, flatbeds, and applicable legal weight and transportation regulations.
• Strong understanding of customer ground transportation contracts, tariffs, and service requirements.
• Strong analytical and problem‑solving skills.
• Ability to work independently while collaborating effectively with cross‑functional teams.
• Customer‑oriented mindset with a proactive approach to supporting commercial initiatives.
• Ability to work under pressure and meet tight deadlines in a dynamic environment.