Sales Support Analyst

Michael Page International México Reclutamiento Especializado S.A. de C.V; Ciudad de México; On-site; MXN 510,000 - 681,000; Full time

Benefits offered by this job

Competitive Compensation

Professional Growth Opportunities

Continuous Learning

Job summary

Michael Page International México seeks a Sales Operations professional to drive a high-performing sales team. In this role, you will prepare quotations, manage customer orders, and support the sales team with operational tasks.

The ideal candidate holds a Bachelor's degree in Business Administration or similar, with 2-3 years of relevant experience and advanced English proficiency. Opportunities for professional growth and exposure to international teams are available.

Qualifications

• 2-3 years of experience in a Sales Support or Sales Operations role.
• Advanced English proficiency (written and verbal) required.
• Strong customer service orientation and attention to detail.

Responsibilities

• Prepare and follow up on quotations and customer orders.
• Maintain accurate customer information within CRM.
• Support sales team with contracts and proposals.

Skills

Sales Operations

CRM Systems

Customer Service

Microsoft Excel

Analytical Mindset

Organizational Skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

Bachelor's degree in Sales

Tools

Salesforce

Dynamics 365

Oracle

Job description

• Be the driving force behind a high-performing sales team.
• Grow your career in a fast-paced, international business environment.

Sobre nuestro cliente

Our client is a global, publicly traded consumer products company with a portfolio of leading brands across the home, health & wellness, and beauty categories, serving customers in markets worldwide.

Descripción

• Prepare and follow up on quotations, purchase orders, and customer orders.
• Maintain accurate customer information and data within CRM platforms.
• Support the preparation of contracts, commercial proposals, and sales documentation.
• Provide administrative and operational support to the sales team.
• Track sales opportunities and ensure timely follow-up on pending actions.
• Respond to customer inquiries related to orders, deliveries, and invoicing.
• Generate sales reports, pipeline analysis, and commercial KPI tracking.
• Identify trends, improvement opportunities, and support sales forecasting activities.
• Collaborate with Marketing, Operations, Logistics, Finance, and other internal stakeholders.
• Ensure data accuracy and integrity across commercial systems and databases.

Perfil buscado

Required

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• 2-3 years of experience in a Sales Support, Sales Operations, or similar role.
• Advanced English proficiency (written and verbal).
• Advanced knowledge of Microsoft Office, particularly Excel.
• Experience working with CRM systems.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong customer service orientation and analytical mindset.

Preferred

• Experience with Salesforce, Dynamics 365, Oracle, or similar CRM platforms.
• Knowledge of distribution channels and digital marketplaces.
• Experience working in multinational or consumer goods organizations.
• Ability to manage multiple priorities in a fast-paced environment.

Qué Ofrecemos

• Competitive compensation package.
• Professional growth and career development opportunities.
• Exposure to cross-functional and international teams.
• Continuous learning and development opportunities.