Sales Process Coordinator - 1-Year Contract

Agilent; Ciudad de México; On-site; MXN 180,000 - 240,000; Full time

Job summary

Agilent is seeking a detail-oriented Sales Process Administrator to support sales operations and ensure efficient administrative and customer-facing processes. You will act as a liaison among customers, sales teams, product divisions, and internal stakeholders to facilitate communication and resolve inquiries.

The role emphasizes strong organization, proactive problem solving, and accurate recordkeeping. You will generate routine sales and operational reports and assist with order tracking,

Qualifications

• Recent college graduate preferred.
• Strong communication in English, both written and spoken.
• Excellent organizational skills and attention to detail.

Responsibilities

• Provide administrative and process support to the sales organization.
• Respond to customer inquiries and coordinate with internal departments to obtain, provide, or clarify information.
• Serve as a liaison between customers, product divisions, business centers, and cross-functional teams.
• Coordinate customer visits and maintain records related to demonstration equipment usage.
• Support activities related to: product orders and order status inquiries, product change notifications, application assistance requests, marketing and campaign inquiries, customer issue resolution.
• Prepare, generate, and distribute routine sales and operational reports.
• Research, compile, analyze, and maintain reports, including call activity reports, order shipment reports, and other business-related analyses.
• Ensure accurate recordkeeping and timely follow-up on customer and sales support requests.

Skills

Attention to detail

Organizational skills

Communication in English

Customer service mindset

Tools

Microsoft Office

Job description

Agilent is seeking a detail-oriented Sales Process Administrator to support sales operations and ensure efficient administrative and customer-facing processes. You will act as a liaison among customers, sales teams, product divisions, and internal stakeholders to facilitate communication and resolve inquiries.

The role emphasizes strong organization, proactive problem solving, and accurate recordkeeping. You will generate routine sales and operational reports and assist with order tracking,