Sales Operations Coordinator (1-Year Contract)

Agilent Technologies, Inc.; Ciudad de México; On-site; MXN 180,000 - 240,000; Full time

Job summary

Agilent Technologies is seeking a detail-oriented Sales Process Administrator to support sales operations and handle administrative tasks. You will act as a bridge between customers, sales teams, and product divisions, ensuring timely communication and accurate records.

The role requires strong English communication, organization, and proactive service mindset. This 1-year contract position targets entry-level professionals and uses MS Office daily.

Qualifications

• Recent college graduate preferred.
• Ability to communicate effectively in English, both verbally and in writing.
• Strong organizational skills and attention to detail.
• Customer service mindset with professional interaction with internal and external stakeholders.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Previous administrative, customer service, or sales support experience is beneficial but not required.

Responsibilities

• Provide administrative and process support to the sales organization.
• Respond to customer inquiries and coordinate with internal departments to obtain, provide, or clarify information.
• Serve as a liaison between customers, product divisions, business centers, and cross-functional teams.
• Coordinate customer visits and maintain records related to demonstration equipment usage.
• Support activities related:
• Product orders and order status inquiries
• Product change notifications
• Application assistance requests
• Marketing and campaign inquiries
• Customer issue resolution
• Prepare, generate, and distribute routine sales and operational reports.
• Research, compile, analyze, and maintain reports, including call activity reports, order shipment reports, and other business-related analyses.
• Ensure accurate recordkeeping and timely follow-up on customer and sales support requests.

Skills

Communication

Organizational skills

Customer service mindset

English proficiency

Microsoft Office

Education

College degree / recent graduate

Tools

Outlook

Word

Excel

Job description

Agilent Technologies is seeking a detail-oriented Sales Process Administrator to support sales operations and handle administrative tasks. You will act as a bridge between customers, sales teams, and product divisions, ensuring timely communication and accurate records.

The role requires strong English communication, organization, and proactive service mindset. This 1-year contract position targets entry-level professionals and uses MS Office daily.