Sales Process Administrative

Agilent Technologies Mexico; Ciudad de México; On-site; MXN 180,000 - 240,000; Full time

Job summary

Agilent Technologies Mexico is seeking a detail-oriented Sales Process Administrator to support sales operations and customer-facing processes in Mexico City.

The role requires strong organization, excellent English communication, and proficiency with Microsoft Office. You will liaise with customers, sales teams, and product divisions, maintaining records and generating routine reports. This is a 9–12 month contract position in a fast-paced environment.

Qualifications

• Requires clear English communication (written and verbal).
• Strong organizational skills and attention to detail.
• Customer service mindset with professional interaction with stakeholders.

Responsibilities

• Provide administrative and process support to the sales organization.
• Respond to customer inquiries and coordinate with internal departments.
• Serve as a liaison between customers, product divisions, and cross-functional teams.
• Coordinate customer visits and maintain records related to equipment usage.
• Support activities for orders, status inquiries, change notifications, and campaign inquiries.
• Prepare, generate, and distribute routine sales and operational reports.
• Research, compile, and maintain reports including call activity and shipment reports.

Skills

English communication

Organizational skills

Customer service mindset

Education

Recent college graduate

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Job DescriptionAt Agilent, we empower our people to drive meaningful impact through innovation, collaboration, and operational excellence. We are seeking a detail-oriented and customer-focused Sales Process Administrator to support sales operations and ensure the efficient execution of administrative and customer-facing processes. This role serves as a key liaison between customers, sales teams, product divisions, and other internal stakeholders to facilitate communication, resolve inquiries, and support operational activities.The ideal candidate is highly organized, proactive, and comfortable managing multiple priorities in a fast-paced environment. They possess strong communication skills, enjoy supporting customers and sales teams, and can accurately maintain reports and administrative records.Employment Type: 1-Year ContractExperience Level: Entry LevelLanguage Requirement: English (Written and Verbal) RequiredProvide administrative and process support to the sales organization.Respond to customer inquiries and coordinate with internal departments to obtain, provide, or clarify information.Serve as a liaison between customers, product divisions, business centers, and cross-functional teams.Coordinate customer visits and maintain records related to demonstration equipment usage.Support activities related to:Product orders and order status inquiriesProduct change notificationsApplication assistance requestsMarketing and campaign inquiriesCustomer issue resolutionPrepare, generate, and distribute routine sales and operational reports.Research, compile, analyze, and maintain reports, including call activity reports, order shipment reports, and other business-related analyses.Ensure accurate recordkeeping and timely follow-up on customer and sales support requests.QualificationsRecent college graduate preferredAbility to communicate effectively in English, both verbally and in writing.Strong organizational skills and attention to detail.Customer service mindset with the ability to interact professionally with internal and external stakeholders.Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.Previous administrative, customer service, or sales support experience is beneficial but not required.Additional DetailsThis job has a full time weekly schedule.Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required:NoShift:DayDuration:9-12 MonthsJob Function:Sales