Sales Engineer — AI-Powered Omnichannel Solutions

Yalo; México; A distancia; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited PTO

Competitive rewards

Work-life integration

Start-up environment

International teamwork

Growth opportunities

Descripción de la vacante

Yalo is hiring a Sales Engineer to bridge customer needs with our AI-powered conversational sales solutions. You will support the full pre-sales journey—from discovery to demos, technical validation, and proposal support—collaborating with Sales, Product, Delivery, and Engineering teams.

The role requires strong communication, consultative skills, and the ability to discuss integrations, authentication, middleware, APIs, and high-level designs with customers and stakeholders.

Formación

• Experience in a Sales Engineer, Solutions Engineer, Pre-Sales Consultant, Solutions Consultant, or similar customer-facing technical role.
• Experience supporting enterprise or mid-market sales cycles with consultative and solution-oriented engagement.
• Good understanding of APIs, integrations, authentication methods, middleware, and high-level system architecture.
• Familiarity with SaaS environments and solution design for enterprise customers.
• Knowledge of conversational AI, automation, intelligent agents, or customer engagement technologies is strongly preferred.
• Ability to translate business needs into structured solution recommendations and technical documentation.
• Experience delivering demos, workshops, or proof-of-concepts in a customer-facing setting.
• Strong communication skills in both business and technical conversations.
• Ability to collaborate across Sales, Product, Engineering, and Delivery teams in a fast-paced environment.
• English proficiency required; Spanish or Portuguese is a plus.

Responsabilidades

• Lead technical and business discovery sessions with prospects and customers to understand goals, pain points, processes, and success criteria.
• Translate customer requirements into clear solution recommendations, including high-level architecture, integration approach, and functional mapping.
• Deliver tailored demos, workshops, and proof-of-concepts that showcase Yalo’s capabilities and demonstrate business value.
• Partner with Account Executives and other go-to-market stakeholders to advance strategic opportunities and strengthen technical credibility throughout the sales cycle.
• Work cross-functionally with Product, Engineering, Delivery, and partners to validate feasibility and define realistic implementation approaches.
• Support the creation of proposals, statements of work, RFP/RFI responses, and other technical sales documentation.
• Identify risks, dependencies, assumptions, and scope considerations early to improve sales quality and reduce post-sale rework.
• Act as a feedback loop between customers and internal teams, sharing recurring needs, product gaps, and market insights.
• Contribute to building repeatable assets such as demo flows, solution patterns, technical collateral, and best practices for the sales process.

Descripción del empleo

Yalo is hiring a Sales Engineer to bridge customer needs with our AI-powered conversational sales solutions. You will support the full pre-sales journey—from discovery to demos, technical validation, and proposal support—collaborating with Sales, Product, Delivery, and Engineering teams.

The role requires strong communication, consultative skills, and the ability to discuss integrations, authentication, middleware, APIs, and high-level designs with customers and stakeholders.