Hybrid AI Sales Specialist - CX/Conversational AI Growth

Zendesk, Inc.; Ciudad de México; Hybride; MXN 700 000 - 1 100 000; Plein temps

Résumé du poste

Zendesk, Inc. in Mexico City is seeking an AI Sales Specialist to drive growth and adoption of our AI product suite within the EMC segment in the AMER region. You will prospect, demo, and close deals while aligning the AI portfolio to customer goals.

You will work with the Core AE team, own sales quotas, and collaborate with the AI Success team to identify expansion opportunities and provide value-driven solutions. Travel may be required as part of the role.

Qualifications

• Proven experience in a quota-carrying sales role.
• A focus on Conversational AI solutions or the CX space is preferable.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills.
• Willingness to travel as needed.
• Experience in an overlay AE/co-sell role is preferable.

Responsabilités

• Take full ownership of sales quotas and proactively work towards meeting and exceeding targets within a defined Zendesk territory.
• Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits.
• Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the Zendesk AI portfolio to their goals.
• Lead and support on all approved AI POC’s. Helping customers with their understanding of the product and provide proof points as to where value will be seen through the adoption of AI.
• Close collaboration with the AI Success team to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products.
• Support the construction of commercial modelling, provide expert guidance on a customers usage requirements and forecasted automation rate to ensure AR potential is maximised, whilst remaining aligned to customers requirements.
• Act as a subject matter expert for AI solutions, empowering the sales team to excel in AI-related engagements.
• You’ll have ownership for enablement initiatives across an assigned territory. Ensuring product updates, sales plays and market insights are continually communicated to assigned Core AEs to aid prospecting and opportunity creation/qualification.

Description du poste

Zendesk, Inc. in Mexico City is seeking an AI Sales Specialist to drive growth and adoption of our AI product suite within the EMC segment in the AMER region. You will prospect, demo, and close deals while aligning the AI portfolio to customer goals.

You will work with the Core AE team, own sales quotas, and collaborate with the AI Success team to identify expansion opportunities and provide value-driven solutions. Travel may be required as part of the role.