Sales Development Representative (B2B)

Concentrix; Xico; Presencial; MXN 335.000 - 536.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Premium Salary

Performance Bonus based in KPI's

SGMM

Meal Vouchers

Life Insurance

Descripción de la vacante

Concentrix Mexico City is seeking a Sales Development Representative (B2B) to drive customer acquisition. You will manage an assigned territory, build product knowledge, and convert inquiries into signed contracts through outbound calls and emails.

The role offers world-class training, career growth, and the chance to work with leading brands. You should have 2+ years in sales, solid English, and experience with CRM tools to succeed.

Formación

• 2+ years of experience in sales.
• Minimum B2 English level.
• Track record of meeting personal and team sales quotas.
• Experience in high-volume calling.
• Experience in customer-facing roles.
• Experience learning new technology and data.
• Proficient with MS Office.
• Experience with Salesforce.com or similar CRM.
• Willingness to commute to Mexico City near Poliforum.

Responsabilidades

• Sell renewals/services and upsell opportunities within assigned territory.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Mastery of product knowledge and technical understanding of services to assess client requirements.
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage.
• Manage external competitive pressures and handle objections to retain customers or win new customers.
• Manage high volume of customer contacts through phone and email each day – outbound focus.
• Work with team to provide a professional experience during all interactions with customers and prospects.
• Maintain the customer management system (CRM) to ensure all relevant data is captured.
• Undertake sales motions including lead qualification, lead conversion, health checks, voice of the customer, or renewing contracts.

Conocimientos

Sales experience

English proficiency

Quota attainment

High-volume calling

CRM experience

MS Office

Herramientas

Salesforce

CRM Software

MS Office

Descripción del empleo

Sales Development Representative (B2B) Concentrix Ciudad de México, MX

We are looking for a Sales Development Representative responsible for Customer Acquisition to join our team.

About Us

We are Concentrix . We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

About the Role

The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling B2B contracts. Reporting to a sales manager.

You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!

You Have

• 2+ years of experience working in a sales capacity
• Minimum B2 English level
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience in customer fronting roles
• Experience learning new technology and data
• Excellent knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Willingness to commute to our site at Mexico City (near by Poliforum)

You Will

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.
• Job Type: Full-time

Benefits

• Premium Salary
• Performance Bonus based in KPI's
• SGMM
• Meal Vouchers
• Life Insurance