Jr. Sales Manager (B2B)

Concentrix; Ciudad de México; On-site; MXN 500,000 - 700,000; Full time

Job summary

Concentrix is seeking a B2B Jr. Sales Manager in CDMX to lead a dynamic sales team focused on revenue growth and new account development. You will build strategic client relationships with internal and external stakeholders and drive performance across the team.

The role requires strong leadership in sales, 3–5 years of leadership experience, 3+ years B2B sales, BPO exposure, and English proficiency (B2+). Willingness to commute to Insurgentes is essential.

Qualifications

• 3 to 5 years of leadership sales experience.
• 3+ years of B2B sales experience.
• 1+ years of BPO experience (desirable).
• English Proficiency B2+ (must); French is a plus.
• Willingness to commute to CDMX site (Insurgentes).
• Experience with Salesforce CRM and driving revenue.

Responsibilities

• Provide accurate ongoing sales forecasting; keep CRM data up-to-date.
• Remove roadblocks and enable team to resolve sales opportunities.
• Monitor team call time, productivity; conduct weekly performance reviews and coaching.
• Analyze data and trends to develop strategic sales plays for territories.
• Stay informed on client services developments and market trends.
• Be escalation point for clients and respond promptly to issues.
• Maintain communication with Sales Director and client to foster relationships.
• Coordinate reporting and forecasting with client contacts.
• Ensure achievement of operating plan targets, sales targets and CPTs.
• Coordinate team incentives and Sales Performance Incentive Funds.

Skills

Leadership in sales

B2B sales

BPO experience

CRM Salesforce

Coaching history

Revenue growth

Team management

Forecasting

Data analysis

Tools

Salesforce.com

Job description

Are you passionate about driving business growth and leading successful teams? As an B2B Jr. Sales Manager, you'll oversee and inspire a dynamic team dedicated to generating revenue and fostering business growth. You will lead efforts in business development to grow one of our newest accounts. Build strategic client relationships alongside internal and external stakeholders and make a significant impact.

You have:

• 3 to 5 years of proven work experience in a leadership sales role (must)
• 3+ years of Sales B2B experience (must)
• 1+ years of BPO experience (desirable)
• English Proficiency B2+ (must) // French is a plus in your application
• Willingness to commute to our site located in CDMX, Insurgentes (near by Poliforum)
• A passion for customer experience and driving team results
• Experience in operations (BPO) and strategy building
• Excellent Coaching history
• A record of developing and retaining great employees
• Experience maximizing revenue through best practices
• Experience working with Salesforce.com or similar CRM
• Experience finding solutions as a manager

You will:

• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
• Be a point of escalation for our clients and respond promptly to any issues
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
• Work with client contact on reporting and forecasting
• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
• Work with client contact on reporting and forecasting
• Coordinate team incentives and Sales Performance Incentive Funds