Sales Associate - Elevate Customer Experience

American Eagle Outfitters Inc.; Tepic; On-site; MXN 134,000 - 201,000; Full time

Job summary

American Eagle Outfitters Inc. in Tepic, Mexico, is hiring a Sales Associate to generate sales by delivering an exceptional shopping experience. You will assist customers, share product knowledge, and promote brand loyalty while maintaining a neat, organized store environment.

The role requires strong communication, teamwork, and flexibility to work evenings, weekends, and holidays. You will support sales objectives and help customers express their personal style with current promotions.

Qualifications

• Previous retail experience preferred.
• Strong verbal and written communication skills with customers and team.
• Demonstrated collaborative skills and ability to work well within a team.
• Able to receive feedback and take action.
• Able to stand and move about for extended periods and handle products.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Consistently demonstrate customer-first selling standards to deliver a positive experience and meet daily sales goals.
• Drive brand loyalty by informing customers about loyalty programs.
• Use store tools to provide product knowledge and maximize sales.
• Support colleagues by sharing knowledge and assisting in customer interactions.
• Outfit customers with key looks and current promotions based on style.

Skills

Retail experience

Customer service

Teamwork

Feedback-friendly

Stand long hours

Tech-savvy

Job description

American Eagle Outfitters Inc. in Tepic, Mexico, is hiring a Sales Associate to generate sales by delivering an exceptional shopping experience. You will assist customers, share product knowledge, and promote brand loyalty while maintaining a neat, organized store environment.

The role requires strong communication, teamwork, and flexibility to work evenings, weekends, and holidays. You will support sales objectives and help customers express their personal style with current promotions.