Robotics Service Sales Specialist - North Region

ABB; Apodaca; Hybrid; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Life insurance

Retirement plan

Health and dental insurance

Wellbeing program

Flex days

Parental leave

Job summary

ABB Robotics in Mexico seeks a Service Sales professional to drive service opportunities, expand Installed Base coverage, and promote ABB’s full service portfolio. You’ll build long-term customer relationships, respond to specific needs, and lead initiatives across upgrades, retrofits, and value-added solutions.

The role reports to the Service Sales Manager and operates in a hybrid work model with travel as needed, leveraging your knowledge of automation to grow profitable sales in the region

Qualifications

• 3+ years of experience in technical service sales in automation and robotics.
• Knowledge of the automotive market and general industry.
• Experience with sales management tools, such as Salesforce.
• Advanced English proficiency.
• Willingness to travel.
• Bachelor’s degree in Mechanical, Electrical, Electronic, or Mechatronic Engineering.

Responsibilities

• Penetrate the Installed Base by promoting upgrades, retrofits, and value-added solutions that benefit customers and ABB.
• Understand channel strategy, establish pricing, prepare sales plans, review performance, and propose recovery plans when needed.
• Generate service sales leads and develop new market opportunities by analyzing market trends.
• Act as a marketer and salesperson for ABB’s service products during campaigns, trade fairs, exhibitions, conferences, and customer meetings.

Skills

Tech service sales

Automation & robotics

Advanced English

Travel ready

Automotive market knowledge

Sales tools

Education

Bachelor’s degree in Mechanical Engineering

Bachelor’s degree in Electrical Engineering

Bachelor’s degree in Electronic Engineering

Bachelor’s degree in Mechatronic Engineering

Tools

Salesforce

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.This Position reports to:Service Sales ManagerYour Role: Meet the ChallengeIn this role, you will manage service sales processes, generate new service opportunities, and secure profitable sales within the designated areas. Each day, you will focus on expanding Installed Base (IB) coverage and promote the full Service product portfolio. You will also leverage your skills to build long-term customer relationships and ensure prompt responses to specific customer needs and issues.The work model for the role is: HybridThis role is contributing to the Robotics Service Area in Mexico.Key Responsibilities:Penetrate the Installed Base by promoting upgrades, retrofits, and value-added solutions that benefit both customers and ABB.Understand channel strategy, establish related pricing, prepare sales plans, review performance, and propose recovery plans when needed.Generate service sales leads and develop new market opportunities by analyzing market trends and identifying potential new service offerings.Act as a marketer and salesperson for ABB’s service products and solutions during campaigns, trade fairs, exhibitions, conferences, and customer meetingsQualifications:3+ years of experience in technical service sales in automation and roboticsKnowledge of the automotive market and general industryExperience with sales management tools, as SalesforceAdvanced EnglishWillingness to travelBachelor’s degree in Mechanical, Electrical, Electronic, or Mechatronic EngineeringWe also offer our employees the following benefits:Sales Incentive PlanSaving fundPaid parental leaveLife insuranceRetirement planHealth and dental insuranceWellbeing programFlex daysEmployee Assistance Program (PAE)Access to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.