Risk & Policy Operations Specialist

Stripe; Ciudad de México; Presencial; MXN 600.000 - 800.000; Jornada completa

Descripción de la vacante

Stripe, a financial infrastructure company, is hiring a User Policy Specialist for our Mexico City team. You will implement and manage User Policy processes that support responsible market growth, assess risks, liaise with financial partners and merchants, and enforce eligibility rules to protect our platform.

You will collaborate with legal, business units, and external partners, respond to escalations, and use analytics to optimize risk strategies across Stripe's portfolio while contributing

Formación

• Experience in risk analysis, investigations, or risk operations.
• Excellent English communication, written and verbal.
• Strong diagnostic thinking and data‑driven decision making.
• Ability to work in an office environment with cross‑team collaboration.
• Ability to prioritize and thrive in a fast‑moving environment.
• Humility and proven track record working across teams and with external partners.
• Preferred: experience in risk roles in payments or fintech.

Responsabilidades

• Assess and identify potential risks in business partnerships and ensure compliance.
• Investigate, action, and triage escalations across multiple channels.
• Collaborate with business units, legal, and financial partners to communicate requirements.
• Use analytics to optimize risk strategies across Stripe's portfolio.
• Develop and implement User Policy processes for compliance and growth.
• Identify gaps and propose improvements to risk frameworks.
• Participate in periodic business reviews to evaluate impact on market performance.

Conocimientos

Risk analysis

Investigations

Risk operations

English communication

Diagnostics

Problem solving

Cross-functional collab

Prioritization

Adaptability

Team collaboration

Descripción del empleo

Stripe, a financial infrastructure company, is hiring a User Policy Specialist for our Mexico City team. You will implement and manage User Policy processes that support responsible market growth, assess risks, liaise with financial partners and merchants, and enforce eligibility rules to protect our platform.

You will collaborate with legal, business units, and external partners, respond to escalations, and use analytics to optimize risk strategies across Stripe's portfolio while contributing