Risk Operations Specialist – End-to-End Investigations

WhateverAI; Ciudad de México; Híbrido; MXN 420.000 - 600.000; Jornada completa

Descripción de la vacante

Stripe’s Mexico City office is seeking a Risk Operations Associate to execute and improve programs that meet financial partner and regulatory requirements. You’ll investigate complex activity, own cases end-to-end, and collaborate with cross-functional teams while applying sound judgment and AI-assisted workflows to enhance accuracy and speed.

You’ll work 100% in the office, communicating clearly with stakeholders and contributing to ongoing process improvements in a fast-paced payments

Formación

• 1.5+ years in risk operations, fraud prevention, or related roles.
• Strong verbal and written English communication.
• Ability to investigate using multiple information sources and evidence.

Responsabilidades

• Investigate partner and merchant activity and identify risks based on policies.
• Own complex cases end-to-end: research, decide, document, and communicate with stakeholders.
• Serve as SME for operational processes and risk requirements.
• Liaise between financial partners and Stripe merchants across sizes.
• Maintain clear communication with cross-functional stakeholders and lead sessions.
• Identify gaps and help implement practical improvements.
• Participate in regular business reviews for Partner Risk Operations.
• Use AI-assisted workflows to improve quality, speed, and consistency.

Conocimientos

Risk operations

Investigation

Fraud prevention

Regulatory compliance

English communication

Herramientas

AI-assisted workflows

Data analytics

Descripción del empleo

Stripe’s Mexico City office is seeking a Risk Operations Associate to execute and improve programs that meet financial partner and regulatory requirements. You’ll investigate complex activity, own cases end-to-end, and collaborate with cross-functional teams while applying sound judgment and AI-assisted workflows to enhance accuracy and speed.

You’ll work 100% in the office, communicating clearly with stakeholders and contributing to ongoing process improvements in a fast-paced payments