Retail Sales Associate: Customer-First Brand Ambassador

American Eagle Outfitters Inc.; Tijuana; Presencial; MXN 134.000 - 201.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. in Tijuana, Mexico is seeking a Sales Associate to deliver exceptional customer service and drive sales. You will use product knowledge to engage customers, process transactions efficiently, and maintain a neat, organized store environment.

The role emphasizes teamwork, brand loyalty, and a positive customer experience. The position requires flexibility to work varied shifts and a proactive approach to assisting customers and colleagues while promoting AE and Aerie

Formación

• Retail experience preferred.
• Strong verbal and written communication with customers and team.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsabilidades

• Deliver exceptional customer service to drive sales and loyalty.
• Assist customers with product knowledge and styling advice.
• Process transactions accurately at the register following cash handling procedures.
• Keep sales floor, fitting rooms, cash wrap, and stockroom neat and organized.
• Restock merchandise and manage shipments, floorsets, and replenishments.
• Respond to customer concerns promptly and align with store policy.

Conocimientos

Customer service

Verbal communication

Team collaboration

Herramientas

POS system

Descripción del empleo

American Eagle Outfitters Inc. in Tijuana, Mexico is seeking a Sales Associate to deliver exceptional customer service and drive sales. You will use product knowledge to engage customers, process transactions efficiently, and maintain a neat, organized store environment.

The role emphasizes teamwork, brand loyalty, and a positive customer experience. The position requires flexibility to work varied shifts and a proactive approach to assisting customers and colleagues while promoting AE and Aerie