Retail POS Support Consultant - Hybrid (Mexico/Colombia)

VISEO; Ciudad de México; Hybrid; MXN 240,000 - 420,000; Full time

Benefits offered by this job

Medical insurance

Short-term / Long-term disability insurance

Generous vacation policy

Food/Luncheon vouchers

Job summary

A leading digital solutions company in Mexico City is seeking a Support Consultant to oversee application maintenance for POS solutions. The ideal candidate will have 1 to 3 years of functional experience, preferably in retail, and strong technical skills including knowledge of SQL. This role offers a hybrid work model and various benefits including medical insurance and generous vacation policy. The candidate should possess excellent problem-solving abilities and interpersonal skills to enhance customer service.

Qualifications

• 1 to 3 years of functional experience with business applications or ERP.
• Fluent in English is required.
• A willingness to work in a hybrid role.

Responsibilities

• Oversee application maintenance operations for POS solutions.
• Resolve incidents and manage improvement requests.
• Perform version updates and job monitoring.

Skills

Problem solving

Technical skills

Customer service

Active listening

SQL language knowledge

Job description

A leading digital solutions company in Mexico City is seeking a Support Consultant to oversee application maintenance for POS solutions. The ideal candidate will have 1 to 3 years of functional experience, preferably in retail, and strong technical skills including knowledge of SQL. This role offers a hybrid work model and various benefits including medical insurance and generous vacation policy. The candidate should possess excellent problem-solving abilities and interpersonal skills to enhance customer service.