Retail Guest Experience Specialist

lululemon; México; Sur place; MXN 180 000 - 240 000; Plein temps

Résumé du poste

Lululemon Athletica is hiring an Educator to deliver world-class guest experiences in our stores. You will engage with guests, share top-quality product education, and connect with our community and culture.

As an Educator, you will move across the floor to assist guests, perform transactions, and support omnichannel programs while maintaining a luxury store environment and a respectful, inclusive team.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).
• Must have the ability to travel to assigned store with own transportation methods.

Responsabilités

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate seamless end-to-end guest experiences with accurate transactions and omnichannel programs.
• Move dynamically on the floor to engage with guests and attend to store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Description du poste

Lululemon Athletica is hiring an Educator to deliver world-class guest experiences in our stores. You will engage with guests, share top-quality product education, and connect with our community and culture.

As an Educator, you will move across the floor to assist guests, perform transactions, and support omnichannel programs while maintaining a luxury store environment and a respectful, inclusive team.