Guest Experience Educator

Lululemon Athletica; México; Remote; MXN 156,000 - 234,000; Full time

Job summary

Lululemon Athletica is seeking an Educator to build world-class guest experiences in our retail stores. You will engage guests, share top-quality product education, and speak authentically about our community and culture.

You will move on the floor to connect with guests, conduct timely guest transactions, and support omnichannel programs such as buy online/pickup in store and ship from store. Ideal candidates are passionate about customer service, adaptable, and able to work a flexible schedule

Qualifications

• Inclusion and diversity are valued and celebrated.
• Integrity, honesty, and ethical behavior are expected.
• Commitment to guest experience and service excellence.

Responsibilities

• Interact with guests to deliver a great guest experience and assist with needs.
• Provide product education and articulate value of Lulu products.
• Support omnichannel programs (buy online/pickup in store, etc.).
• Move on the floor to engage guests and maintain store standards.
• Receive feedback and help leadership resolve issues for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self‑Awareness

Collaboration & Teamwork

Enthusiasm

Education

High school diploma or GED

Job description

Lululemon Athletica is seeking an Educator to build world-class guest experiences in our retail stores. You will engage guests, share top-quality product education, and speak authentically about our community and culture.

You will move on the floor to connect with guests, conduct timely guest transactions, and support omnichannel programs such as buy online/pickup in store and ship from store. Ideal candidates are passionate about customer service, adaptable, and able to work a flexible schedule