Restaurant Host & Greeter - Flexible Hours

Park Hyatt Los Cabos at Cabo del Sol; Ciudad de México; Presencial; MXN 167.000 - 223.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted room rates for staff and F&

401K with company match

Tuition Reimbursement

50% Crossroads discount

20% gift shop discount

Employee Stock Purchase Plan

Retail discounts with partners

Descripción de la vacante

Hyatt at The Standard, Mexico City seeks a friendly Greeter to welcome guests, escort them to dining areas, present menus and assist servers to ensure a smooth start to the dining experience.

Responsibilities include handling calls, managing guest flow, and attending to special requests while upholding sanitation and safety policies. Weekend and holiday shifts may be required; a passion for exceptional service is essential.

Formación

• Clear communication with guests and staff
• Ability to hear well in loud environments
• Passion for providing extraordinary service
• Thrives in a fast-paced dining environment
• Willingness to work weekends and holidays as needed
• Ability to coordinate with servers and managers to ensure smooth service

Responsabilidades

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Tend to special Guest needs and requests
• Observe Guests’ needs during dining to ensure high quality service (e.g., notice a drink refill and refill promptly)
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

Conocimientos

Clear communication

Active listening

Guest service mindset

Fast-paced environment

Descripción del empleo

Hyatt at The Standard, Mexico City seeks a friendly Greeter to welcome guests, escort them to dining areas, present menus and assist servers to ensure a smooth start to the dining experience.

Responsibilities include handling calls, managing guest flow, and attending to special requests while upholding sanitation and safety policies. Weekend and holiday shifts may be required; a passion for exceptional service is essential.