Guest Experience Host - Front of House (Boutique Hotel)

Hyatt Hotels Corporation; Ciudad de México; A distancia; MXN 89.000 - 156.000; Jornada completa

Descripción de la vacante

Hotel San Fernando, a boutique property of The Standard in Mexico City, seeks an F&B Host to welcome guests and deliver a warm, organized dining experience. You will be the first point of contact, ensuring a memorable visit and smooth service.

Responsibilities include managing waitlists, coordinating with kitchen and service teams, delivering meals, assisting bar operations, and keeping the workspace clean and compliant with hotel standards.

Formación

• Strong interest in customer service, attention to detail, and direct guest interaction.
• Positive attitude, strong communication skills, and ability to work as part of a team.
• Ability to remain calm and professional during high-volume service periods.
• Conversational English skills preferred.

Responsabilidades

• Welcome and greet guests and diners, ensuring a friendly and seamless arrival experience.
• Manage waitlists, table assignments, and coordination with kitchen and service teams.
• Provide restaurant service, including order taking and food delivery.
• Support bar operations and barista duties, including beverage and coffee preparation when needed.
• Maintain a clean, organized workspace in line with hotel standards.
• Support compliance with rules, internal policies, and service standards.

Conocimientos

Customer service

Attention to detail

Communication skills

Teamwork

Calm under pressure

English proficiency

Descripción del empleo

Hotel San Fernando, a boutique property of The Standard in Mexico City, seeks an F&B Host to welcome guests and deliver a warm, organized dining experience. You will be the first point of contact, ensuring a memorable visit and smooth service.

Responsibilities include managing waitlists, coordinating with kitchen and service teams, delivering meals, assisting bar operations, and keeping the workspace clean and compliant with hotel standards.