Resource Support Specialist | Customer & Inventory

TTI, Inc.; Región Centro; Híbrido; MXN 89.000 - 134.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

13% Savings fund

30 days Christmas bonus

MXN 2,500 monthly in food coupons

Major Medical Insurance coverage for员工

Life Insurance coverage for employee

Great culture and growth opportunities

Descripción de la vacante

TTI, Inc. is seeking a Resource Support Representative to assist internal stakeholders with order entry, stock checks, and notes on ETA and supply constraints. The role emphasizes attention to detail and strong communication to support Inside Sales.

The ideal candidate will have a high school diploma with 6 months in customer support, be proficient in Outlook, Excel, and Word, and possess strong teamwork and learning abilities. Growth opportunities are highlighted within a supportive culture.

Formación

• High School Diploma with 6 months in customer support or similar.
• Proficient in Microsoft Office (Outlook, Excel, Word).
• Strong verbal and written communication.

Responsabilidades

• Enter customer orders to generate order numbers for Inside Sales review.
• Confirm items with no actual shortage and identify items with potential shortage for Inside Sales.
• Make notes on ETA of incoming stock, PM Reserve quantity, and supply constraints.
• Expand product knowledge through resources like product literature, suppliers’ websites, and TTI University.

Conocimientos

Communication skills

Attention to detail

Quick learner

Interpersonal skills

Customer service

Educación

High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

TTI, Inc. is seeking a Resource Support Representative to assist internal stakeholders with order entry, stock checks, and notes on ETA and supply constraints. The role emphasizes attention to detail and strong communication to support Inside Sales.

The ideal candidate will have a high school diploma with 6 months in customer support, be proficient in Outlook, Excel, and Word, and possess strong teamwork and learning abilities. Growth opportunities are highlighted within a supportive culture.