Remote U.S. Tax Return Specialist (Mexico-Based)

Programming.com

Puebla de Zaragoza

Remote

MXN 180,000 - 300,000

Full time

2 days ago

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Job summary

Programming.com in Mexico is seeking an experienced Tax Expert to support U.S. individual income tax preparation (Form 1040) from a remote location. The role requires hands-on experience with U.S. taxation and customer-focused service.

You will handle inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.

Qualifications

Hands-on experience with US individual income tax (Form 1040).
Experience handling customer inquiries via video, phone and chat.
Ability to maintain accurate tax records.
EA/CPA not required.

Skills

US tax knowledge

Customer service

Video/Phone/Chat support

Record keeping

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands‑on experience and strong knowledge of U.S. taxation. You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.

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