Remote U.S. Tax Return Specialist

Programming.com; San Luis Potosí; Remote; MXN 1,118,000 - 1,491,000; Full time

Job summary

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands-on experience and strong knowledge of U.S.

taxation. You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.

Qualifications

• Experience in U.S. individual income tax (1040) preparation.
• Strong knowledge of U.S. taxation.
• Excellent customer service via video, phone, and chat.

Responsibilities

• Handle customer inquiries via video, phone, and chat.
• Maintain accurate tax records and documentation.
• Assist clients with tax software usage and troubleshooting.

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands‑on experience and strong knowledge of U.S. taxation.

You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.