Remote U.S. Tax Return Specialist (Mexico-Based)

Programming.com; México; Remote; MXN 300,000 - 540,000; Full time

Job summary

Programming.com is seeking a skilled Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and deliver exceptional customer service. This remote role requires hands-on experience and strong knowledge of U.S.

taxation. You will handle inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.

Qualifications

• Hands-on experience with U.S. individual income tax (Form 1040).
• Familiar with tax software such as Lacerte, ProSeries, Drake or UltraTax.
• Strong client service and communication via video, phone and chat.

Responsibilities

• Support U.S. individual income tax preparation (Form 1040) for clients.
• Maintain accurate tax records and client communications.
• Assist with tax software use and data entry as needed.

Skills

U.S. Taxation

Customer service

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands‑on experience and strong knowledge of U.S. taxation. You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.