Remote U.S. Tax Return Specialist

Programming.com; Puebla de Zaragoza; À distance; MXN 300 000 - 420 000; Plein temps

Résumé du poste

Programming.com seeks an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide excellent customer service. This remote role requires hands-on knowledge of U.S. taxation and accuracy in records.

You will assist customers via video, phone, and chat, and work with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.

Qualifications

• Experience with U.S. individual income tax (Form 1040).
• Excellent customer service and communication skills.
• This is a remote role based in Mexico requiring self-management.

Responsabilités

• Handle customer inquiries via video, phone, and chat.
• Maintain accurate records and documentation of tax work.
• Assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax.

Connaissances

U.S. taxation

Customer service

Remote work

Outils

Lacerte

ProSeries

Drake

UltraTax

Description du poste

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands‑on experience and strong knowledge of U.S. taxation.
You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.