Remote U.S. Tax Return Specialist

Programming.com; Tijuana; Remote; MXN 643,000 - 900,000; Full time

Job summary

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands-on experience and strong knowledge of U.S.

taxation, with inquiries handled via video, phone or chat, and the use of tax software such as Lacerte, ProSeries, Drake or UltraTax. EA/CPA not required. The position is remote from Mexico, supporting clients in the U.S.

Qualifications

• Experience with U.S. individual income tax (1040).
• Strong knowledge of U.S. taxation and tax software usage.

Responsibilities

• Assist with U.S. Form 1040 preparation and related inquiries.
• Provide customer support via video, phone or chat and maintain accurate records.

Skills

U.S. taxation

Customer service

Remote work

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands‑on experience and strong knowledge of U.S. taxation.
You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.