Remote U.S. Tax Return Specialist (1040) – Mexico-based

Programming.com; Tijuana; Remote; MXN 640,000 - 1,023,000; Full time

Job summary

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and deliver exceptional customer service. This remote role requires hands-on experience and strong knowledge of U.S. taxation.

You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required. You may coordinate with U.S.

Qualifications

• Experience with U.S. individual tax returns (1040).
• Hands-on experience with tax software tools.

Responsibilities

• Handle customer inquiries via video, phone, and chat.
• Maintain accurate client records.
• Assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax.

Skills

U.S. taxation knowledge

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and deliver exceptional customer service. This remote role requires hands‑on experience and strong knowledge of U.S. taxation.

You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.