Remote Seasonal Customer Care Specialist

Resolv Global; Chihuahua; Remote; MXN 127.000 - 178.000; Teilzeit

Benefits dieser Stelle

Fully remote position

Weekly payments in USD

Laptop provided

Contractor agreement

Zusammenfassung

Resolv Global is seeking customer-focused Seasonal Customer Care Representatives to join our growing remote team. You will support customers across phone, email, webchat, and social channels, handling orders, billing, product information, returns, and general account support.

The role requires strong English communication, multitasking in a fast-paced environment, and reliability. This is a fully remote, independent contractor position with weekly USD payments and a pay rate of $5.50 per hour.

Qualifikationen

• Advanced English proficiency.
• 1-2 years of customer experience.
• Strong communication and organizational skills.
• Professional attitude and ability to multitask.
• Strong computer literacy.

Aufgaben

• Provide excellent customer service through phone, email, chat, and social channels.
• Assist customers with order inquiries, returns, billing questions, and product information.
• Accurately enter customer and order information into internal systems.
• Resolve customer concerns professionally and escalate issues when necessary.
• Maintain records of customer interactions and actions taken.
• Identify opportunities to improve customer satisfaction and support sales initiatives.
• Collaborate with team members and supervisors to ensure smooth operations.

Kenntnisse

English communication

Multitasking

Customer service experience

Computer literacy

Jobbeschreibung

Resolv Global is seeking customer-focused Seasonal Customer Care Representatives to join our growing remote team. You will support customers across phone, email, webchat, and social channels, handling orders, billing, product information, returns, and general account support.

The role requires strong English communication, multitasking in a fast-paced environment, and reliability. This is a fully remote, independent contractor position with weekly USD payments and a pay rate of $5.50 per hour.