Remote Restaurant Manager: Lead, Analyze, Elevate Service

Hyatt; Cuernavaca; Hybrid; MXN 600,000 - 800,000; Full time

Benefits offered by this job

Fully remote role

Professional development opportunities

Job summary

Hyatt seeks a highly motivated Remote Restaurant Manager to oversee operational and quality standards from a remote-first perspective. You will mentor virtual restaurant teams, implement remote strategies, and use data analytics to monitor KPIs, driving improvements and ensuring brand consistency.

Based from Cuernavaca, Morelos, MX, the role is fully remote. The ideal candidate has 4+ years in restaurant management, strong leadership, and a solid grasp of health and safety regulations.

Qualifications

• Minimum 4 years experience as a Restaurant Manager or in a senior operations role within hospitality.
• Ability to lead and manage teams remotely using digital tools and platforms.
• Strong understanding of restaurant operations, financial management, and quality control.
• Analytical mindset with data-driven decision making.
• Proficiency with POS systems and restaurant management software.

Responsibilities

• Develop and implement remote operational strategies to maintain high service standards and customer satisfaction.
• Virtually manage and mentor restaurant teams, fostering a culture of excellence and continuous improvement.
• Utilize technology and data analytics to monitor KPIs, identify areas for improvement, and implement corrective actions.
• Ensure compliance with health, safety, and sanitation regulations through remote monitoring and training initiatives.
• Collaborate with cross-functional teams to support restaurant operations and initiatives.
• Drive initiatives to enhance customer loyalty and guest engagement through feedback analysis and service enhancements.
• Manage budget adherence and cost control measures through remote oversight of inventory and operational expenses.
• Develop and deliver virtual training programs for staff and management on service protocols and operational procedures.

Skills

Leadership

Communication

Data-driven decisions

Analytical skills

Education

Bachelor's degree in Hospitality Management or Business Administration

Tools

POS systems

Restaurant management software

Slack

Zoom

Asana

Job description

Hyatt seeks a highly motivated Remote Restaurant Manager to oversee operational and quality standards from a remote-first perspective. You will mentor virtual restaurant teams, implement remote strategies, and use data analytics to monitor KPIs, driving improvements and ensuring brand consistency.

Based from Cuernavaca, Morelos, MX, the role is fully remote. The ideal candidate has 4+ years in restaurant management, strong leadership, and a solid grasp of health and safety regulations.