Remote Receivables & Billing Specialist

Pavago; México; Presencial; MXN 645.000 - 1.019.000; Jornada completa

Descripción de la vacante

Pavago is seeking a Receivables Support Representative to manage accounts receivable, collections, billing investigations, and customer resolution. This remote role requires staying aligned with US business hours and maintaining accurate Salesforce records while delivering professional service to customers.

You will conduct outbound collections, secure payments, investigate invoice discrepancies, and coordinate with internal teams to resolve issues.

Formación

• Experience in accounts receivable, collections, billing support, or customer account management.
• Experience handling high-volume customer communication by phone and email.
• Experience with Salesforce or a similar CRM/case management system.
• Strong attention to detail and organizational skills.

Responsabilidades

• Conduct outbound collections calls and email follow-ups on past-due accounts
• Secure payments, payment commitments, and account resolutions
• Maintain consistent follow-up until outstanding issues are resolved
• Open, manage, update, and close cases in Salesforce
• Coordinate with internal teams to resolve issues

Conocimientos

Accounts Receivable

Collections

Salesforce

Communication

Herramientas

Salesforce

Descripción del empleo

Pavago is seeking a Receivables Support Representative to manage accounts receivable, collections, billing investigations, and customer resolution. This remote role requires staying aligned with US business hours and maintaining accurate Salesforce records while delivering professional service to customers.

You will conduct outbound collections, secure payments, investigate invoice discrepancies, and coordinate with internal teams to resolve issues.