Remote Patient Experience Advocate

Resolv Global; San Pedro Garza García; Remote; MXN 191,000 - 300,000; Full time

Benefits offered by this job

Paid training

Weekly payments

Fully remote in Mexico

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization from a fully remote role based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

Ideal candidates have customer service or call center experience, good English communication, and a patient-first mindset. Training is paid, and work is fully remote in Mexico with weekly payments.

Qualifications

• Experience in customer service or call center environments.
• Strong communication skills in English.
• Patient-focused mindset and professionalism.

Responsibilities

• Assist patients with scheduling appointments.
• Provide information and answer routine inquiries with care.
• Support patients through the process with empathy and accuracy.

Skills

Customer service

Call center

English communication

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization from a fully remote role based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

Ideal candidates have customer service or call center experience, good English communication, and a patient-first mindset. Training is paid, and work is fully remote in Mexico with weekly payments.