Remote Patient Care Support Specialist

Resolv Global; Nezahualcóyotl; Hybrid; MXN 220,000 - 360,000; Full time

Benefits offered by this job

Fully remote

Job summary

Resolv Global is hiring patient services representatives to support a US-based healthcare organization in a fully remote position based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

This role offers flexibility and the opportunity to contribute to patient care from your home office. Ideal candidates bring customer service or call center experience and strong English communication with a patient-first mindset.

Qualifications

• Experience in customer service or call center.
• Strong English communication.
• Patient-first mindset.

Skills

Customer service experience

Call center experience

English communication

Patient-first mindset

Job description

Resolv Global is hiring patient services representatives to support a US-based healthcare organization in a fully remote position based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

This role offers flexibility and the opportunity to contribute to patient care from your home office. Ideal candidates bring customer service or call center experience and strong English communication with a patient-first mindset.