Remote Patient Care Specialist | Flexible Hours

Resolv Global; Puebla de Zaragoza; Hybrid; MXN 83,000 - 117,000; Full time

Job summary

Resolv Global is seeking compassionate Patient Services Representatives to support a US-based healthcare organization in a fully remote role based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

This position offers flexibility and a chance to contribute to patient care from your home office. Ideal candidates have customer service or call center experience, good English communication, and a patient-first mindset.

Qualifications

• Ideal candidates have customer service or call center experience.
• Good English communication.
• Patient-first mindset will be essential.

Responsibilities

• Assist patients with scheduling, information and routine inquiries with care and professionalism.

Skills

Customer service

Call center experience

English communication

Job description

Resolv Global is seeking compassionate Patient Services Representatives to support a US-based healthcare organization in a fully remote role based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

This position offers flexibility and a chance to contribute to patient care from your home office. Ideal candidates have customer service or call center experience, good English communication, and a patient-first mindset.