Remote Patient Services Specialist - Healthcare Support

Resolv Global; Texcoco de Mora; Remote; MXN 207,000 - 262,000; Full time

Benefits offered by this job

Paid training

Job summary

Resolv Global in Mexico is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role. You will assist patients with scheduling, answer inquiries, and perform data entry while maintaining privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training will be provided to learn our systems and expectations for the role.

Qualifications

• Strong English communication required.
• Prior customer service or call center experience preferred.

Responsibilities

• Assist patients with scheduling and appointments.
• Answer inquiries from patients and provide information.
• Perform accurate data entry while maintaining privacy and security standards.

Skills

Strong English

Customer service

Job description

Resolv Global in Mexico is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role. You will assist patients with scheduling, answer inquiries, and perform data entry while maintaining privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training will be provided to learn our systems and expectations for the role.