Remote Patient Care Specialist | Flexible Hours

Resolv Global; Tijuana; Remote; MXN 112,000 - 201,000; Full time

Job summary

Resolv Global is seeking compassionate Patient Services Representatives to support a US-based healthcare organization in a fully remote role based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

This position offers flexibility and a chance to contribute to patient care from your home office. Ideal candidates have customer service or call center experience, good English communication, and a patient-first mindset.

Qualifications

• Experience in customer service or call center environments.
• Clear and professional English communication.
• Empathetic, patient-first approach.

Responsibilities

• Assist patients with scheduling appointments and information needs.
• Answer routine inquiries with accuracy and courtesy.
• Maintain patient confidentiality and provide compassionate support.

Skills

Customer service

Call center experience

English communication

Job description

Resolv Global is seeking compassionate Patient Services Representatives to support a US-based healthcare organization in a fully remote role based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

This position offers flexibility and a chance to contribute to patient care from your home office. Ideal candidates have customer service or call center experience, good English communication, and a patient-first mindset.