Remote Multilingual Customer Support Agent (EN/ES/FR)

ResultsCX Named ‘Major Contender’ in Everest Group; México; A distancia; MXN 794.000 - 4.850.000; Jornada completa

Descripción de la vacante

ResultsCX is hiring a Customer Service Representative for a remote role serving learners, instructors, and administrators worldwide. You will provide technical assistance to help users access courses, complete assignments, and stay connected to their learning experience with calm, professional support, often under time-sensitive conditions.

The position requires advanced English and Spanish with intermediate French, strong troubleshooting, and the ability to switch between multiple systems while

Formación

• Advanced English and Spanish, Intermediate French.
• Typing speed 35 wpm.
• Able to toggle between multiple systems while assisting customers.

Responsabilidades

• Help learners, instructors, and administrators navigate the learning platform with confidence and care.
• Provide technical assistance for everyday issues to ensure access to courses and assignment submissions.
• Troubleshoot issues, communicate clearly, and resolve problems in a timely manner.

Conocimientos

English

Spanish

French

Educación

High School Diploma

Descripción del empleo

ResultsCX is hiring a Customer Service Representative for a remote role serving learners, instructors, and administrators worldwide. You will provide technical assistance to help users access courses, complete assignments, and stay connected to their learning experience with calm, professional support, often under time-sensitive conditions.

The position requires advanced English and Spanish with intermediate French, strong troubleshooting, and the ability to switch between multiple systems while