Remote Luxury Travel Experience Specialist

Manatal; Región Centro; Remote; MXN 180,000 - 360,000; Full time

Benefits offered by this job

Travel discounts

Remote work

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to join our fully remote team. You will assist clients in planning and managing upscale travel experiences, ensuring personalized service and seamless coordination from home.

The ideal candidate communicates clearly, stays highly organized, and is comfortable using travel booking platforms and digital tools to support clients before, during, and after their trips.

Qualifications

• Experience in travel or hospitality is preferred.
• Ability to communicate clearly with clients and teammates.
• Comfortable working remotely with minimal supervision.

Responsibilities

• Provide responsive, professional support via phone, email, and messaging.
• Assist clients with leisure and luxury travel reservations and itinerary updates.
• Communicate essential travel details and requirements to clients.
• Monitor bookings for accuracy and obtain client confirmation of satisfaction.
• Resolve questions or concerns with a solutions-focused approach.
• Maintain organized records and update internal systems.

Skills

Strong communication

Customer service

Independent work

Organizational skills

Digital tools proficiency

Travel passion

Tools

Booking platforms

CRM software

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to join our fully remote team. You will assist clients in planning and managing upscale travel experiences, ensuring personalized service and seamless coordination from home.

The ideal candidate communicates clearly, stays highly organized, and is comfortable using travel booking platforms and digital tools to support clients before, during, and after their trips.