Remote Luxury Travel Experience Specialist

Manatal; México; Remote; MXN 300,000 - 420,000; Full time

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients with luxury and leisure travel. This fully remote role focuses on delivering personalized service and coordinating seamless experiences before, during, and after trips.

You will work independently from home, ensuring professional communication, attention to detail, and a commitment to excellence in every client interaction.

Qualifications

• Strong communication and interpersonal skills are essential.
• Customer service experience in travel, hospitality, or related fields is preferred.
• Ability to work independently in a remote environment with good organization.
• Passion for travel and creating high-quality client experiences.

Responsibilities

• Provide responsive customer support via phone, email, and messaging.
• Assist clients with leisure and luxury travel reservations and updates.
• Communicate travel details, requirements, and agency guidelines.
• Monitor bookings for accuracy and client satisfaction.
• Resolve client questions with a solutions-focused approach.
• Maintain organized records and update internal systems.

Skills

Communication skills

Customer service experience

Remote work

Travel passion

Tools

Booking platforms

Digital tools

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients with luxury and leisure travel. This fully remote role focuses on delivering personalized service and coordinating seamless experiences before, during, and after trips.

You will work independently from home, ensuring professional communication, attention to detail, and a commitment to excellence in every client interaction.